In-depth eMaint CMMS Pricing Analysis: 7 Key Factors To Check Before Investing

Investing in a CMMS is a big decision. 

You're betting on software to streamline your maintenance operations, boost efficiency, and save money. But figuring out the cost can be a real headache. With so many features and options out there, it’s easy to get lost in the pricing battle.

This post is your guide to understanding eMaint CMMS pricing. We'll break down the costs, explain what you're getting for your money, and help you find the perfect plan for your business. 

Whether you're a small business or a massive enterprise, we'll make sure you know exactly what you're paying for.

When it comes to CMMS software, the market is flooded with options that promise to streamline your maintenance operations. But not all of them are created equal. 

What sets eMaint apart is not just its robust feature set but also its commitment to providing tools and hands-on training that ensure your success.

eMaint's pricing structure is designed with flexibility in mind, offering tailored plans that cater to different business needs. 

Whether you're just starting out or you're managing multiple sites, eMaint has a plan that fits your requirements. Let's break down these plans:

Enterprise Plan:

• Pricing: Custom quote (Contact for pricing)
• Users: 5 or more
• What’s Included:
  • Everything in the Professional plan plus:
  • Unlimited Work Request User Logins
  • Access to Web API
  • Senior Customer Success Manager
  • Single Sign-On (SSO)
  • Xcelerate Conference Discount
  • Multi-Site Toolkit
  • Ideal for: Large enterprises needing extensive customization and support.

Professional Plan:

• Pricing: Starting at USD $85 per user, per month
• Users: 3 or more
• What’s Included:
  • Everything in the Team plan plus:
  • Advanced Feature Set
  • Dedicated Account Management
  • Interactive Image Mapping
  • Automated Workflows
  • Work Request Options
  • Sandbox Staging Account
  • Ideal for: Growing businesses requiring advanced features and dedicated support.

Team Plan:

• Pricing: Starting at USD $69 per user, per month
• Users: 3 user package
• What’s Included:
  • Standard CMMS Features
  • Unlimited Helpdesk Support
  • Software Updates & Upgrades
  • 24/7 Online Training
  • Access on Mobile Devices
  • Ideal for: Small teams looking for essential CMMS functionalities with robust support.

This tiered pricing allows businesses to choose a plan that best fits their needs, ensuring they only pay for the features that will actually benefit their operations.

1. Feature Set

With eMaint, the feature set varies significantly across the Team, Professional, and Enterprise plans. It's essential to match the available features with your business needs to avoid paying for functionalities you might never use.

In comparison to other CMMS solutions, eMaint’s feature set is robust, but how does it stack up against competitors like Limble CMMS or Fiix? 

While eMaint excels in offering a comprehensive range of tools, it's worth noting that its competitors offer equally competitive feature sets in terms of usability, customization, and value for money.

2. Scalability

eMaint’s scalability is one of its strengths, offering flexible plans that can adapt to changing requirements. Whether you need to upgrade for more advanced features or downgrade to save on costs, eMaint provides options that make scaling easy and efficient.

With eMaint, transitioning between plans is straightforward. For instance, moving from the Team to the Professional plan unlocks additional features without disrupting your current setup. 

Conversely, if your needs shrink, downgrading is hassle-free, allowing you to manage costs effectively.

3. User Access and Permissions:

Managing user access and permissions is critical in a CMMS, especially if multiple teams or departments are involved. eMaint offers detailed control over user licences, enabling administrators to define permissions according to role and responsibility.

eMaint's X series—X3, X4, and X5—provide varying levels of access and functionality. 

For example, while X3 is more suited for small teams with basic needs, X5 offers enterprise-level control with advanced permissions, making it ideal for larger organisations.

4. Integration Capabilities

eMaint shines in this area with extensive API support, allowing it to connect with various third-party software such as ERP systems, accounting tools, and IoT devices.

Common integrations include linking eMaint with SAP for unified asset management or connecting it to IoT sensors for real-time monitoring. 

These integrations not only enhance functionality but also provide a more holistic view of your operations, leading to better decision-making.

5. Support and training

Investing in CMMS software is more than just acquiring a tool—it’s about ensuring your team knows how to use it effectively. 

eMaint is known for its high-quality customer support and extensive training resources, ensuring you get the most out of your investment.

eMaint offers a wealth of resources, from webinars to interactive courses, helping users at all levels master the software. 

Additionally, having access to dedicated support, especially with the Enterprise plan, can significantly reduce downtime and improve overall efficiency.

6. Mobile Access

 eMaint's mobile app is designed to keep you connected, allowing you to manage work orders, track assets, and access critical data on the go.

The eMaint mobile app is a game-changer for field technicians, enabling them to update work orders, capture photos, and scan barcodes directly from their smartphones. This not only streamlines processes but also enhances accuracy and responsiveness in the field.

7. Total Cost of Ownership

Finally, it’s crucial to consider the total cost of ownership (TCO) when investing in a CMMS. This includes not just the upfront costs but also hidden fees, long-term maintenance, and potential upgrades.

When comparing TCO, eMaint generally offers a competitive edge due to its flexible pricing and comprehensive support. However, it's wise to compare it with other solutions like Maintenance Connection or Hippo CMMS to ensure you're getting the best value for your money.

eMaint CMMS has garnered mixed reviews from its users, with many praising its flexibility and ease of use, while others highlight significant challenges, particularly during setup and implementation.

Some User reviews:

1. "The flexibility to tailor the system to our workflows is great, but the setup process was overwhelming and required a lot of group brainstorming to specify our needs." - Travis, Maintenance Manager (Oil & Energy, 11–50 Employees):
2. "While the software offers great sorting features, the implementation was rushed, leaving us struggling to fully utilise the system even after a year." - Adam, Procurement Manager (Medical Devices, 11–50 Employees):

Pros:

• Highly customizable and flexible.
• User-friendly interface with robust reporting and workflow functionalities.
• Strong customer support and access to training resources like eMaint University.

Cons:

• Setup and implementation can be complex and time-consuming.
• Inconsistent support during the customization process.
• Some users find the system confusing, particularly when navigating between tasks.
• High initial cost and setup can be difficult to justify.

While eMaint offers a solid CMMS solution, the challenges reported by users—especially around setup, customization, and ongoing support—can be significant roadblocks.

If you’re looking for a more streamlined and user-friendly experience, Proptor emerges as a compelling alternative. With a simpler implementation process, more transparent pricing, and equally robust features, Proptor might just be the smarter investment for your maintenance management needs.

From work orders to asset tracking, Proptor software simplifies maintenance, boosts efficiency, and delivers actionable insights. Proptor simplifies maintenance with easy work order creation, asset tracking, preventive checks and on-the-go access.

Why Consider Proptor?

Proptor’s appeal lies in its balance between functionality and ease of use. 

While eMaint offers an extensive array of features, the complexity and costs associated with its setup can be a deterrent for some. Proptor, on the other hand, provides a streamlined experience that doesn’t sacrifice power or flexibility. It’s particularly well-suited for companies that need a CMMS solution up and running quickly without the steep learning curve.

Key Strengths of Proptor:

• Ease of Implementation: Proptor’s setup is designed to be intuitive, allowing users to get started with minimal hassle.
• User-Friendly Interface: Its interface is clean and straightforward, making it accessible even to users who are less tech-savvy.

• Robust Features: Proptor includes all the essential CMMS tools such as work order management, asset tracking, and preventative maintenance scheduling, without overwhelming users with unnecessary options.
• Transparent Pricing: With Proptor, what you see is what you get. There are no hidden fees, and their pricing structure is clear and competitive.

However, Proptor’s simplicity and affordability stand out, particularly for emerging and mid-sized businesses or those with less complex needs.

• Feature Set: Proptor offers core CMMS features similar to eMaint, including asset management, mobile access, and real-time reporting. However, while eMaint might provide more advanced features, Proptor’s offerings are designed to be more straightforward and easier to implement.

Proptor pricing offers flexible plans for every team!

Proptor offers a range of pricing plans designed to meet the needs of teams of all sizes, from small businesses to large enterprises. With clear, straightforward pricing and no hidden fees, Proptor ensures that you get the best value for your investment.

Essential Plan

Price: $12 per user, per month (when billed annually)

The Essential Plan is perfect for individuals or small teams looking to digitise their inspections and work orders. At just $12 per user per month, it offers an affordable entry point into the world of CMMS, with all the core features you need to get started.

What’s Included:

• Single Site: Manage operations for one location.
• Unlimited Digital Inspections: Conduct and record inspections without limits.
• Unlimited Work Orders: Streamline your maintenance tasks with unlimited work orders.
• Issue Reporting: Easily report and track issues as they arise.
• Relevant Dashboards: Access all your critical data in one place.
• 24X5 Email Support: Get assistance whenever you need it.

Starter Plan

Price: $29 per user, per month (when billed annually)

The Starter Plan is designed for teams aiming to improve asset reliability and maintenance KPIs. Priced at $29 per user per month, it builds on the Essential Plan with additional features that enhance your maintenance operations.

What’s Included:

• Everything in Essential Plan: All the features from the Essential Plan.
• Unlimited Assets Upload and Tracking: Keep detailed records of all your assets.
• Unlimited Maintenance Scheduling: Schedule and manage maintenance tasks effortlessly.
• Downtime Reporting: Track and analyse downtime to improve efficiency.
• Maintenance Calendar: Stay organised with a dedicated calendar for maintenance activities.
• Analytics: Gain insights with detailed analytics.
• 24X5 Phone and Email Support: Get more comprehensive support whenever you need it.

Professional Plan

Price: $54 per user, per month (when billed annually)

For growing teams that need to automate workflows and boost efficiency, the Professional Plan is the ideal choice. At $54 per user per month, it offers advanced features that help you scale your operations.

What’s Included:

• Everything in Starter Plan: All the features from the Starter Plan.
• Multiple Sites: Manage operations across several locations.
• Spares & Inventory Management: Keep track of inventory and spare parts.
• Meter Readings: Automatically track and record meter readings.
• Automated Work Orders: Save time with automated workflows.
• Surveys: Gather feedback and data through surveys.
• Training: Ensure your team is up to speed with comprehensive training.
• Dedicated Account Manager: Get personalized support with a dedicated account manager.

Enterprise Plan

Price: Custom Quote

The Enterprise Plan is tailored for large teams with advanced needs. It offers customizable options, advanced controls, and integrations, making it the best choice for complex businesses. Contact Proptor for a custom quote based on your specific requirements.

So, which CMMS is right for you?

Understanding eMaint’s pricing is crucial for making an informed decision. While it offers robust features, the cost might not align with every budget.

Here's the bottom line: If you're looking for a comprehensive CMMS with a wide range of features, eMaint is worth considering. However, if you prioritise affordability and user-friendliness, exploring alternatives like Proptor might be a better fit.

Ultimately, the best CMMS is the one that meets your specific needs and budget. Carefully evaluate your options and choose the solution that empowers your maintenance team to excel.

Ready to take the next step? 

Get in touch with Proptor today.

Compare features, pricing, and user reviews to find the perfect match for your business.