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CMMS

Limble CMMS Reviews: 30+ Days of Testing and 100+ Users Experience Revealed

Madhurima Sanyal |

25 Jul 2024 |

11:16 AM

Is downtime draining your productivity? 

In facility management, the right software can streamline operations. 

We rigorously tested Limble CMMS with over 100 users over 30+ days to bring you an in-depth review of its capabilities, performance, and overall user satisfaction. 

In this Limble CMMS review we will dive into its features, performance, and user experience.

We'll cover everything from pricing to the interface, including real user feedback. Learn about Limble's strengths and weaknesses to see if it fits your needs.

Discover if Limble CMMS is your key to success. 

This review can help you decide if it's time to upgrade your maintenance software.

What Were the Criteria for Testing Limble CMMS?

 

When evaluating Limble CMMS, we employed a comprehensive set of criteria to ensure a thorough and unbiased review. 

Our goal was to assess the software from every angle, covering the aspects most critical to facility management professionals. 

Here’s a breakdown of the key criteria we used for testing Limble CMMS:

Usability

  • User Interface (UI): How intuitive and user-friendly is the interface?
  • User Experience (UX): Is the software easy to navigate and operate on a daily basis?
  • Mobile Access: How well does the Limble mobile app perform? Is it as functional as the desktop version?

 

Features and Functionality

  • Work Order Management: How effectively can users create, assign, and track work orders?

 

 

  • Preventive Maintenance: Does the software support scheduling and managing preventive maintenance tasks?

 

  • Asset Management: How comprehensive is the asset management module?

 

  • Inventory Management: Can users efficiently manage spare parts and inventory levels?

Reporting and Analytics: Are the reporting tools robust and customizable? Do they provide actionable insights?

Integration and Compatibility

  • Third-Party Integrations: How easily does Limble integrate with other software and systems?
  • API Access: Is there a robust API for custom integrations and extensions?

Performance

  • Speed and Reliability: Does the software perform consistently without significant downtime?
  • Scalability: Can the system handle growing data and user demands without performance degradation?

 

Customer Support and Training

  • Support Channels: What types of customer support are available (e.g., chat, email, phone)?
  • Training Resources: Are there adequate training materials and resources for new users?

Cost-Effectiveness

  • Pricing: How competitive is Limble pricing compared to similar CMMS solutions?
  • Value for Money: Do the features and benefits justify the cost?

User Feedback

  • Real-World Feedback: What do actual users say about their experience with Limble CMMS?
  • User Satisfaction: Are the majority of users satisfied with the software's performance and features?

 

What Are the Key Features of Limble CMMS?

How Does Limble CMMS Handle Asset Management?
 

Limble CMMS offers  a range of powerful features designed to streamline asset tracking and maintenance. Here’s a closer look at how Limble CMMS handles asset management and some examples of its benefits:

 

Comprehensive Asset Profiles

Limble CMMS allows you to create detailed profiles for each asset, including:

  • Asset Identification: Unique IDs, barcodes, or QR codes for easy identification.

 

  • Specifications: Comprehensive details such as make, model, serial numbers, and warranty information.
  • Documentation: Attach manuals, maintenance logs, and other relevant documents directly to the asset profile.

 

Real-Time Tracking and Monitoring

The system provides real-time tracking and monitoring capabilities, ensuring you always have up-to-date information about your assets:

  • Usage Tracking: Monitor how and when each asset is used to predict maintenance needs.
  • Condition Monitoring: Keep an eye on the condition of your assets through regular inspections and IoT integrations.

 

Preventive Maintenance Scheduling

Limble CMMS excels in scheduling and managing preventive maintenance:

  • Automated Scheduling: Set up automatic maintenance schedules based on usage, time, or condition triggers.
  • Maintenance Alerts: Receive notifications when maintenance is due, ensuring no task is overlooked.

 

Work Order Management

Efficiently manage maintenance tasks and repairs:

  • Work Order Creation: Easily create work orders linked to specific assets.
  • Task Assignment: Assign tasks to the appropriate personnel and track their progress in real-time.
  • History Logging: Maintain a detailed history of all maintenance and repairs performed on each asset.

 

Reporting and Analytics

Gain insights into asset performance and maintenance efficiency:

  • Custom Reports: Generate reports on asset utilisation, maintenance costs, and downtime.
  • Data-Driven Decisions: Use analytics to make informed decisions about asset lifecycle management and resource allocation.

 

What Are the Maintenance Management Capabilities of Limble CMMS?

Maintenance Scheduling

Preventive Maintenance

  • Automated Scheduling: Limble CMMS allows you to set up automated preventive maintenance schedules based on usage, time intervals, or specific condition triggers. This ensures that maintenance tasks are performed regularly and on time.
  • Customizable Checklists: Create detailed checklists for each maintenance task to ensure that all necessary steps are completed.
  • Calendar View: View and manage all scheduled maintenance tasks in a calendar format, making it easy to keep track of upcoming work.

 

Predictive Maintenance

  • Condition-Based Triggers: Utilise condition monitoring and IoT integrations to trigger maintenance tasks based on real-time data, such as equipment vibration or temperature levels.
  • Usage-Based Scheduling: Schedule maintenance based on actual equipment usage metrics, such as run hours or cycles, to ensure timely interventions.

 

Maintenance Tracking

 

Work Order Management

  • Easy Creation and Assignment: Quickly create work orders and assign them to the appropriate personnel. Include detailed instructions, checklists, and any necessary attachments.
  • Real-Time Updates: Track the status of work orders in real-time, from creation to completion. Technicians can update progress, log time, and report issues directly from the field using the Limble mobile app.
  • Prioritisation: Prioritise work orders based on urgency and impact, ensuring that critical tasks are addressed promptly.

 

Asset History

  • Maintenance Logs: Maintain a detailed history of all maintenance activities performed on each asset. This includes preventive maintenance, repairs, and inspections.
  • Documentation: Attach relevant documents, such as manuals, photos, and inspection reports, to the asset history for easy reference.

 

Maintenance Reporting

Custom Reports

  • Comprehensive Reporting Tools: Generate custom reports on various aspects of maintenance, including work order completion rates, maintenance costs, and downtime.
  • KPIs and Metrics: Track key performance indicators (KPIs) such as mean time between failures (MTBF) and mean time to repair (MTTR) to evaluate maintenance efficiency and effectiveness.
  • Trend Analysis: Analyse historical data to identify trends and patterns in maintenance activities, helping you make data-driven decisions to improve operations.

Dashboard and Analytics

  • Real-Time Dashboard: Access a real-time dashboard that provides an overview of current maintenance activities, pending work orders, and critical metrics.
  • Data Visualization: Use charts, graphs, and other visual tools to gain insights into maintenance performance and identify areas for improvement.

 

How User-Friendly Is Limble CMMS?

Here’s an evaluation of the ease of use of Limble CMMS, highlighting its user interface and navigation:

Ease of Use

Quick Setup

  • Easy Onboarding: Limble CMMS offers a straightforward onboarding process. New users can quickly get up to speed with minimal training required, thanks to the intuitive setup wizards and helpful tooltips.
  • Pre-Built Templates: The software includes pre-built templates for common maintenance tasks and schedules, reducing the time and effort needed to configure the system.

Intuitive Design

  • Clean Interface: Limble CMMS features a clean, uncluttered interface that makes it easy for users to find what they need without feeling overwhelmed. The design focuses on simplicity, ensuring that even those with limited technical skills can navigate the system effectively.
  • Drag-and-Drop Functionality: Tasks such as scheduling and assigning work orders can be done using drag-and-drop functionality, which simplifies the process and reduces the likelihood of errors.

 

User Interface 

Dashboard

  • Customizable Dashboard: The main dashboard is customizable, allowing users to set up widgets and shortcuts to the features they use most frequently. This personalization ensures that each user can tailor the interface to their specific needs.
  • Modern Aesthetic: Limble CMMS features a clean, modern interface that is visually appealing and easy to understand.
  • Consistent Layout: The consistent layout across different modules helps users quickly become familiar with the system, minimising the learning curve.

Visual Cues and Icons

  • Intuitive Icons: The use of intuitive icons and visual cues helps users quickly identify functions and navigate the system efficiently.
  • Colour Coding: Colour coding differentiates between various types of tasks and statuses, making it easier to prioritise and manage work orders.

 

Navigation

 

Easy Access to Key Features

  • Simplified Menu Structure: Limble CMMS features a simplified menu structure that provides easy access to key functions such as work order management, asset tracking, and reporting.
  • Quick Links: Frequently used features are accessible via quick links on the dashboard, allowing users to perform common tasks with minimal clicks.
  • Search Functionality: The powerful search functionality enables users to quickly find assets, work orders, and other records by entering keywords or phrases.

Mobile Accessibility

  • Mobile App: The Limble mobile app extends the usability of the software to smartphones and tablets, ensuring that maintenance teams can access critical information and perform tasks on the go.
  • Responsive Design: The app is designed to be responsive and user-friendly, with features such as push notifications and offline access to ensure continuous productivity.

 

User Experience (UX)

Onboarding and Training

  • Guided Onboarding: New users are guided through the initial setup process with step-by-step instructions and tooltips, ensuring a smooth onboarding experience.

 

  • Training Resources: Limble offers a wealth of training resources, including video tutorials, documentation, and webinars, to help users get the most out of the software.

Customer Support

  • Multiple Support Channels: Users have access to various support channels, including live chat, email, and phone support, ensuring timely assistance when needed.
  • Community Forums: An active user community and forums provide additional support and knowledge sharing among users.

 

Feedback from Users - Pros and Cons of Limble CMMS

Pros:

Intuitive Scheduling and Data Access

 

  • Drag and Drop Scheduling: The ability to change schedules with a simple drag-and-drop interface is highly efficient.
  • Comprehensive Data Access: Users can easily extract data from the global dashboard and delve into granular details to assess team performance and identify areas needing improvement.

 

  1. User-Friendly Asset Management
    • Logical and Straightforward: Limble’s logic is both intuitive and straightforward, making it easy to manage bills of materials.
  • Simplified Component Management: Adding new components to assets or removing old ones is simple, and tasks can be reassigned and work orders reissued with ease.

 

Cons:

  1. Login and Data Persistence Issues
    • Frequent Logouts and Errors: Users experience frequent logouts and errors requiring refreshes, causing significant wasted time.
    • Work Order Issues: Parts often don’t save properly on work orders, requiring repeated input, which can be frustrating.

 

 

  1. Time based reports
    • Some of the reports could be more time-based, as there is a wide variety of reports but few that focus specifically on time.

  1. User Interface and Usability
    • UI and Communication: While the desktop/web interface is mostly straightforward, there are issues with the mobile app. Communication through Limble between mechanics and drivers is generally smooth, but some features feel tedious to use.
    • Unwanted Features: Automatically playing a meme GIF after closing a work order/PM is seen as patronising, and attempts to disable this feature often result in error messages, adding to user frustration.

Limble CMMS receives high ratings on platforms like Capterra and G2 for its user-friendly interface and robust features. 

However, some users experience persistent issues with login stability and parts management, highlighting the need for a more reliable alternative such as Proptor

Its robust login stability ensures that users stay connected without interruptions, and its efficient parts management system eliminates the need for repeated inputs. 

Additionally, Proptor's intuitive user interface and advanced customization options make it a superior choice for businesses seeking a seamless and productive maintenance management experience.

Why Proptor Is a Better Alternative to Limble CMMS?

How Does Proptor Address the Cons of Limble CMMS?

 

Proptor effectively tackles several limitations associated with Limble CMMS by offering a more comprehensive and user-friendly experience. One of Limble’s main shortcomings is its limited scope in property management, focusing primarily on maintenance. 

 

 

In contrast, Proptor provides a comprehensive solution that covers the entire property management lifecycle, including inspections, work orders, asset management, maintenance, inventory, utility consumption, and tenant communication

This holistic approach ensures that all aspects of property management are seamlessly integrated into one platform.

Another area where Limble CMMS falls short is its user interface and user experience. While functional, it may require a steep learning curve for some users. Proptor, on the other hand, features an intuitive and visually appealing interface that requires minimal training. This ease of use enhances user adoption and satisfaction, leading to more efficient operations.

Furthermore, Proptor excels in customization and flexibility, addressing the rigidity often experienced with Limble CMMS

Proptor can be tailored to fit unique workflows and processes, adapting to changing needs and scaling easily as the organisation grows. This adaptability is crucial for businesses looking for a solution that evolves with them.

 

Specific Ways Proptor Improves on Limble’s Shortcomings

Proptor offers several specific improvements over Limble CMMS:

  1. Dedicated Inspections Module: Proptor’s inspection module allows for efficient scheduling, customization of checklists, photo/video documentation, and automated reporting, ensuring thorough and consistent inspections.
  2. Utility Consumption Tracking: Unlike Limble, Proptor enables users to track and analyse energy, water, and other utility consumption data, helping identify trends and optimise usage for cost savings.
  3. Feedback & Surveys Module: Proptor gathers feedback from tenants through surveys and feedback forms, enhancing satisfaction and identifying improvement areas.
  4. Team Training Module: Proptor includes a training module to create and deliver online courses, track progress, and ensure compliance with safety and operational procedures.
  5. Regulatory Document Tracker: Proptor centralises and manages regulatory documents and compliance requirements, eliminating the need for maintaining lists in Excel.
  6. Mobile-First Approach: Proptor’s mobile app allows field teams to access data, create work orders, and complete inspections on the go, improving productivity and response times.

Examples of User Feedback and Experiences

Users have praised Proptor for its comprehensive approach and user-friendly interface. 

One user noted, “Proptor has revolutionised our property management process. The intuitive design made onboarding a breeze, and the comprehensive features mean we no longer need multiple tools to manage our properties effectively.” 

Another user highlighted the utility consumption tracking feature, saying, “Being able to track and analyse our utility usage has helped us significantly reduce costs. Proptor provides insights that were previously unavailable to us.”

What Unique Features Does Proptor Offer?

Proptor stands out with several unique features that differentiate it from Limble CMMS:

  1. Comprehensive Solution: Proptor covers the entire property management lifecycle, including inspections, work orders, asset management, maintenance, inventory, utility consumption, and tenant communication.
  2. Dedicated Customer Support: Proptor’s customer support team provides 100% hand-held personalised assistance, ensuring a smooth onboarding experience and ongoing success.
  3. Team Training Module: Proptor’s training module allows businesses to create and deliver online training courses, track staff progress, and ensure compliance with safety and operational procedures.
  4. Regulatory Document Tracker: Proptor centralises and manages all regulatory documents and compliance requirements, ensuring easy access and timely updates of expiry dates.
  5. Feedback & Surveys Module: Proptor’s feedback and surveys module helps gather feedback from tenants and occupants, improving satisfaction and identifying areas for improvement.

Comparison with Limble’s Features

While Limble CMMS offers solid maintenance management capabilities, it lacks the breadth of features provided by Proptor. 

Proptor’s comprehensive solution ensures all aspects of property management are integrated, whereas Limble focuses primarily on maintenance. 

Proptor’s user-friendly interface and mobile-first approach further enhance its usability compared to Limble. 

Additionally, Proptor’s customization options, utility consumption tracking, and regulatory document management provide a level of flexibility and control not available in Limble.

Why Should You Consider Proptor Over Limble CMMS?

Choosing Proptor over Limble CMMS offers several advantages:

  1. Comprehensive Property Management: Proptor covers the entire property management lifecycle, integrating all necessary functions into one platform.
  2. User-Friendly Interface: Proptor’s intuitive design requires minimal training, ensuring quick adoption and efficient operations.
  3. Customization and Flexibility: Proptor can be tailored to fit unique workflows and scales easily as your organisation grows.
  4. Enhanced Support: Proptor provides dedicated, personalised customer support, ensuring a smooth onboarding process and ongoing success.
  5. Utility and Feedback Tracking: Proptor’s utility consumption tracking and feedback modules help optimise usage and improve tenant satisfaction.

User Testimonials and Success Stories

Proptor has received glowing reviews from its users. 

One property manager shared, “Proptor's user-friendly interface and lightning-fast workflow automations have revolutionised our operations, leading to a 90% improvement in ground operations and reduced tenant complaints.” 

 

Another user mentioned, “The real-time monitoring and automated checklist reports have significantly increased efficiency across multiple sites, supported by exceptional customer service.” 


 

 

These testimonials highlight the real-world benefits and satisfaction experienced by Proptor users, demonstrating its effectiveness and reliability as a superior alternative to Limble CMMS.

What Are the Pricing Options for Limble CMMS?

Limble Pricing

 

 

Basic (Free)

  • Unlimited Work Orders with Images and Requesters
  • Real-Time Communication
  • 1 Month Advanced Analytics

Standard ($28 per user/month)

  • Everything in Basic, plus:
  • Unlimited Recurring Work Orders
  • 3 Months Advanced Analytics

Premium+ ($69 per user/month)

  • Everything in Standard, plus:
  • Parts Inventory & Vendor Management
  • Time and Cost Tracking

Enterprise (Custom Quote)

  • Everything in Premium+, plus:
  • Custom Roles & Advanced Controls
  • Multi-Location Tools & AI-Powered Duplicate Checks

Proptor Pricing


 

  • Essential Plan costs $12 per user per month (annual billing) 
  • Starter Plan, at $29 per user per month (annual billing), 
  • Professional Plan is priced at $54 per user per month (annual billing)

For large teams, the Enterprise Plan offers advanced controls, integrations, and customizations, with pricing available upon request.

You can Get in touch with Proptor for customised quotes.

Conclusion Limble CMMS Review: Is it Worth the Investment?

After evaluating Limble CMMS, it's clear that it offers robust maintenance management capabilities, with features like preventive maintenance scheduling, work order management, and real-time reporting. 

However, during the testing period, several limitations were evident. The user interface, while functional, can be challenging for new users, requiring a steep learning curve. 

Additionally, the lack of comprehensive property management features and limited customization options restrict its flexibility.

In contrast, Proptor stood out as a more comprehensive and user-friendly solution. Its intuitive design and minimal training requirements enhance user adoption and efficiency. 

Proptor’s extensive feature set, including dedicated inspection modules, utility consumption tracking, and advanced regulatory document management, makes it a more holistic tool for property management. 

The feedback from users highlights significant improvements in operational efficiency and tenant satisfaction, further cementing its position as a superior alternative.

Based on the testing period, Proptor emerges as the better choice for those seeking a versatile and scalable CMMS. 

Its ability to adapt to unique workflows, coupled with exceptional customer support, ensures a smooth onboarding process and ongoing success. 

The inclusion of features like a team training module and mobile-first approach underscores Proptor’s commitment to enhancing productivity and operational efficiency.

While Limble CMMS remains a solid option for basic maintenance management, Proptor’s comprehensive and flexible platform offers greater value. 

The final verdict is clear: for a more integrated, efficient, and user-friendly property management solution, Proptor is the better software.